The urgency of the climate crisis and other critical environmental and social problems require innovative solutions beyond business as usual.
Innovation that supports technological breakthroughs and scaling is key to help us evolve and meet the challenges of the new market landscape.
We invest in new technologies that improve building performance and customer experience, with a focus on digitalisation, data and automation. We also maintain a strong commitment to support local startups to strengthen local innovation ecosystems.
We support innovation in management systems and strategic platforms that allow our business to scale effectively across new markets.
In 2024/2025 we implemented an intelligent parking system upgrade across 121 car parks and over 500 lanes in Hong Kong. Powered by cloud and AI technologies, the system supports 24/7 real-time monitoring and centralised control. Features include:
To support consistent service delivery and drive operational excellence, we launched a Property Management Playbook in collaboration with regional teams:
Support and invest in emerging technologies, materials and processes that address market and sustainability needs
Build partnerships with startups and innovation stakeholders, especially in Hong Kong
Drive internal capability through structured knowledge sharing and systems development