Alignment with capital partners is critical as we aim to manage investments for and deliver returns to them.

How We Engage

• Regular financial and strategic updates
• Structured strategy and performance discussions
• Detailed risk management and investment strategy documentation

Collaborating with strong joint-venture partners is critical to expand our business in scale especially in new markets.

How We Engage

• Project meetings on joint projects
• Investor presentations and webcast
• Corporate websites
• Roadshows and conferences
• One-on-one meetings and property tours
• Annual and interim reports
• ESG awards and ratings
• Materiality and risk assessment

Collaborating with operational partners is essential to ensure service quality, streamline processes, and align on return expectations.

How We Engage

• Strategic performance review meetings
• Clear contracts outlining expectations and deliverables
• Collaborative training and knowledge sharing
• Service quality assessments through mystery shopper surveys and targeted interviews

Engagement with employees boosts their motivation, enhances their skills and strengthens their commitment.

How We Engage

• Frequent strategic updates and team meetings
• Comprehensive employee development programmes
• Broad employee engagement initiatives
• Regular employee satisfaction surveys
• Ongoing company culture evaluations

Careers

Engaging with tenants is vital for maintaining revenue streams and providing optimal business environments.

How We Engage

• Ongoing communication on property issues
• Tenant satisfaction surveys
• Targeted interviews to align expectations
• Regular property maintenance and upgrades

Suppliers and contractors ensure the quality of Link’s properties are consistent and meet expectations.

How We Engage

• Regular meetings and communication
• Fair and transparent bidding processes
• Timely payments

Customers and the community are key drivers of demand, enhancing property appeal and adding value to the community.

How We Engage

• Customer satisfaction surveys
• Brand perception audits
• Active social media engagement and public relations
• Community-focused events and promotions

Our relationships with government and regulators impact on our ability to contribute towards broader economic, social and environmental objectives.

How We Engage

• Respond to public consultations
• Participation in district working groups
• Representation on advisory committees
• Communication of sustainability programmes and initiatives
• Regular meetings and dialogue
• Materiality and risk assessment

The media keep Link’s stakeholders informed of business developments, new products and services, the impact of our business operations and brand image.

How We Engage

• Interviews with senior management
• Response to media enquiries
• Media releases
• Informal briefing through lunch and tea gatherings

NGOs represent the views of many public stakeholder groups and can serve as another channel to engage with different parties.

How We Engage

• Annual CONNECTION conference
• Membership and leadership in organisations
• Collaboration on community projects
• Staff volunteers
• Link Together Initiatives
• Provision of space for welfare organisations
• Materiality and risk assessment