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Home Sustainability
Sustainability Strategy and Goals

Our stakeholders play a vital role in helping us continually identify and inform ourselves about sustainability issues.

We engage them through our materiality assessment process to identify issues that are material and relevant to our business, helping us prioritise, focus and integrate these into our activities.

Sustainability Targets

By setting long term targets and working on improvements and initiatives under Environmental (E), Social (S), Governance (G)  areas, we strive to make positive impact on society and the environment.

Target Status Achieved On Track Lagging Behind Not Commenced

Climate Resilience and Decarbonisation Green Buildings Resource Management Stakeholder Engagement Innovation Accountability and Transparency

Environment

Climate Resilience and Decarbonisation

We recognise and support the global goal to limit temperature rise and to prepare our portfolio in the face of physical and transitional risks.

Greenhouse Gas Emissions

Key Sustainability Target Status 2024/2025 Progress
25% reduction in carbon emissions intensity (Scope 1 & 2) across our portfolio by 2025/2026 (compared to 2018/2019 baseline)
  • Carbon intensity (Scope 1 & 2): 21.0% reduction compared to 2018/2019 re-baseline
  • Became one of the largest private solar PV operators in Hong Kong with 4.5 MW installed across 53 assets. 17 MW pipeline across logistics assets in Mainland China under deployment
  • Achieved our target of installing 3,000 EV charging points by the end of 2024. As of January 2025, we operate 3,109 EV charging points across 121 car parks in Hong Kong
  • 6 assets procuring renewable electricity
Operational net-zero carbon emissions (Scope 1 & 2) by 2035
100% renewable energy adoption across our portfolio by 2035(1)

Climate Resilience and Adaptation

Key Sustainability Target Status 2024/2025 Progress
Implement a long-term climate resilience strategy across the asset life cycle
  • Refined our climate resilience related targets
  • Invested over HK$3 million in flood mitigation measures, including 58 flood gates, 28 pipe rerouting/installations and 5 sump pumps
  • Achieved 11.7% reduction in property all-risk insurance premium and doubled our water damage sub-limit for our Hong Kong portfolio due to improved flood protection
Align climate scenario assessments with leading science and market standards
Integrate climate risk into investment, valuation, and insurance processes
Notes:

(1)To cover our electricity footprint via renewable energy on-site generation and off-site procurement, purchase of renewable energy certificates and direct investments in renewable energy.

Environment

Green Buildings

Owning and operating buildings is our business, and it is through continuous improvement of the sustainability performance of our buildings as well as our management processes that we can reduce our environmental footprint and create positive impact.

Key Sustainability Target Status 2024/2025 Progress
100% green building certification coverage across our portfolio by 2025/2026(2)
  • Maintained 97.7% green building certification coverage, same as 2023/2024
  • Maintained publicly available asset-level sustainability factsheets on our corporate website
Develop minimum sustainability performance standards for each property type and meet these standards by 2025/2026
Notes:

(2)Green building certification includes environmental, health and well-being related building certification schemes. Portfolio includes retail, office and logistics assets, but excludes retail <40,000 sq ft by IFA and car park properties. Newly acquired/developed assets without green building certification to be excluded from calculation for up to 24 months.

Environment

Resource Management

We are committed to support a sustainable planet by improving resource management in our buildings and operations which consume natural resources.

Energy Efficiency

Key Sustainability Target Status 2024/2025 Progress
30% reduction in electricity intensity across portfolio by 2035 and 5% reduction in electricity intensity across portfolio by 2025/2026 (compared to 2018/2019 baseline)
  • 4.2% reduction in electricity intensity compared to 2018/2019 re-baseline

Waste Management

Key Sustainability Target Status 2024/2025 Progress
>50% general waste(3) recovered/recycled by 2035
  • 27.0% general waste recovered/recycled
  • 7,199 tonnes of organic waste recovered
  • 56 properties in Hong Kong providing organic waste diversion services, compared to 50 in 2023/2024
Zero organic waste to landfill: 100% of fresh market and retail properties in Hong Kong(4) to provide organic waste diversion service by 2026/2027
Zero single-use plastics generated by Link by 2025/2026

Water Management

Key Sustainability Target Status 2024/2025 Progress
10% reduction in general water(5) use intensity (per sq m) by 2035, compared to 2018/2019 baseline
  • Achieved 22% reduction in general water use intensity compared to baseline

Biodiversity

Key Sustainability Target Status 2024/2025 Progress
100% of new developments and redevelopments to conduct biodiversity assessments
  • Incorporated biodiversity enhancements into the landscape design for The Anderson. The design will implement a native species ratio exceeding 60% with diverse planting layers and various species that attract butterflies
  • 87.6% of our horticulture investment sum was used for planting native flora
Maintain >70% of our horticulture investment sum in planting native flora
Notes:

(3) General waste includes organic, inorganic and recyclable waste (including any tenant waste) handled by Link at properties where Link has operational control. Excludes construction waste and hazardous waste.

(4) Excludes properties <50,000 sq ft by IFA.

(5) General water uses includes water for cleansing, flushing, potable uses, irrigation and other minor uses but excludes cooling tower water.

Social

Stakeholder Engagement

Understanding the needs and expectations of our stakeholders and engaging with them on our sustainability journey is key to maximising value creation.

Talent Management

Key Sustainability Target Status 2024/2025 Progress
Build a diverse workforce that represents the communities we operate in (considering skill set, industry expertise and experience, background, ethnicity, age and gender), with a gender diversity ratio of AGM+ at 50%(6)
  • 1.73 LTIFR among permanent employees
  • Reported on our voluntary turnover for the Group: 13.4%
  • 56% Female representation across workforce
  • Achieved average of 26.1 hours of training per staff
Ensure equal opportunities for recruitment and career advancement
Pursue zero fatalities and prosecutions related to OHS regulations across all of Link’s daily operations
Achieve a LTIFR of below 1.00 among permanent employees by 2030/2031
Retain our people: Maintain a voluntary turnover rate of below 20%
Develop our people: Maintain an internal promotion rate of at least 10%
Engage our people: Conduct biennial employee surveys with at least 85% response rate and 70+ engagement score 
Train our people: Maintain an average of more than 16 hours of training per employee per year 

Tenant Engagement

Key Sustainability Target Status 2024/2025 Progress
50% green lease adoption in Hong Kong and Mainland China by 2026/2027
  • Achieved 59% green lease adoption in Hong Kong and Mainland China portfolio
  • Piloted a tenant satisfaction survey with NPS across five centres. The centres recorded an average NPS of +7 and an overall satisfaction rating of 7.4 out of 10
Strengthen tenant satisfaction and collaboration through ongoing engagement and service improvements
Support tenants in meeting ESG expectations and improving operational efficiency

Supply Chain

Key Sustainability Target Status 2024/2025 Progress
100% implementation of Supplier Code of Conduct and Procurement Policy(7)
  • Conducted environmental and social compliance checks on 71 tier-1 critical suppliers, with 9 of them identified with non-compliance matters. No suppliers were classified as sustainability high-risk
Annual environmental and social compliance check on critical suppliers(8)

Community

Key Sustainability Target Status 2024/2025 Progress
Maintain >80% customer satisfaction rate
  • Completed Mystery Shopper Assessment with 88.5 out of 100 customer satisfaction score
  • Link Together Initiatives committed HK$18M over the year supporting nine community projects and 220 students under Link University Scholarship
Contribute up to 0.25% of net property income annually to charity and community engagement
Engage cross-sector stakeholders each year
Notes:

(6)Given the relatively small population of AGM+ and fluctuations resulting from staff turnover and headcount changes, we anticipate that the gender diversity ratio of AGM+ may periodically vary within a 2% range of the 50% target (i.e. 48% to 52%).

(7)Applicable to suppliers who provide services for our managed portfolio with operational control.

(8)Critical suppliers are defined as those with high awarded contract sums and material impact on property operations within the financial year.

Social

Innovation

We support innovation inside and outside of our business operations by being continually open-minded to new ways of doing business.

Key Sustainability Target Status 2024/2025 Progress
Support and invest in emerging technologies, materials and processes that address market and sustainability needs
  • Implemented an intelligent parking system upgrade across 121 car parks and over 500 lanes in Hong Kong
  • Launched a Property Management Playbook in collaboration with regional teams to support consistent service delivery and drive operational excellence
Build partnerships with startups and innovation stakeholders, especially in Hong Kong
Drive internal capability through structured knowledge sharing and systems development

Governance

Accountability and Transparency

We are committed to adhering to industry corporate and sustainability governance standards and best practices and to ensure open and objective reporting across all our practices.

Corporate and Sustainability Governance

Key Sustainability Target Status 2024/2025 Progress
Maintain an independent and diverse Board (considering skill set, industry expertise and experience, background, ethnicity, age and gender)
  • Maintained a diverse Board with 45% female directors
The Board will have a minimum representation of 30% of either gender

Sustainable Finance and Responsible Investment

Key Sustainability Target Status 2024/2025 Progress
100% of sustainability-linked finance transactions to include at least one dimension in each Environment, Social and Governance
  • 100% sustainability-linked loans with E, S, G KPIs
  • Updated Responsible Investment Policy to align with Hong Kong’s latest listing rules and the European Union’s SFDR Article 8 framework
Advocate for the growth of sustainable finance and contribute to improve practices and standards in the sector
100% implementation of the Responsible Investment Policy

Reporting

Key Sustainability Target Status 2024/2025 Progress
Support global sustainability frameworks aligned with our principles and operations
  • Climate disclosures in full compliance with TCFD recommendations and with mapping to ISSB IFRS S1 and S2 Sustainability and Climate-related Disclosures
Engage actively in local and regional working groups to advance sustainability standards and knowledge sharing

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