Barrier Free Access Mystery Shopper Program
​Frontline staff receive trainings to better understand the needs of the disabled persons as shown in the photos above.

Barrier Free Access Mystery Shopper Program
​Frontline staff receive trainings to better understand the needs of the disabled persons as shown in the photos above.

​Best Managed Cluster Award
​Cluster 12 (Kam Tai Shopping Centre, Chung On Shopping Centre and Kam Ying Court Shopping Centre) (Left) recorded drastic improvement in the round of Mystery Shopper Program and became the winner of this round. The Silver award and Bronze award went to Cluster 1 (Kwong Fuk Shopping Centre, Fu Shin Shopping Centre and Tai Wo Plaza) (Middle) and Cluster 6 (Yu Chui Shopping Centre, Kwong Yuen Shopping Centre and Wo Che Plaza) (Right) respectively. The Merit Award winners are Cluster 5 (Lung Hang Commercial Centre, Chun Shek Shopping Centre and Sun Tin Wai Commercial Centre) and Cluster 7 (Cheung Wang Estate, Fu Tung Plaza and Yat Tung Shopping Centre).

​Best Managed Cluster Award
​Cluster 12 (Kam Tai Shopping Centre, Chung On Shopping Centre and Kam Ying Court Shopping Centre) (Left) recorded drastic improvement in the round of Mystery Shopper Program and became the winner of this round. The Silver award and Bronze award went to Cluster 1 (Kwong Fuk Shopping Centre, Fu Shin Shopping Centre and Tai Wo Plaza) (Middle) and Cluster 6 (Yu Chui Shopping Centre, Kwong Yuen Shopping Centre and Wo Che Plaza) (Right) respectively. The Merit Award winners are Cluster 5 (Lung Hang Commercial Centre, Chun Shek Shopping Centre and Sun Tin Wai Commercial Centre) and Cluster 7 (Cheung Wang Estate, Fu Tung Plaza and Yat Tung Shopping Centre).

​Best Managed Cluster Award
​Cluster 12 (Kam Tai Shopping Centre, Chung On Shopping Centre and Kam Ying Court Shopping Centre) (Left) recorded drastic improvement in the round of Mystery Shopper Program and became the winner of this round. The Silver award and Bronze award went to Cluster 1 (Kwong Fuk Shopping Centre, Fu Shin Shopping Centre and Tai Wo Plaza) (Middle) and Cluster 6 (Yu Chui Shopping Centre, Kwong Yuen Shopping Centre and Wo Che Plaza) (Right) respectively. The Merit Award winners are Cluster 5 (Lung Hang Commercial Centre, Chun Shek Shopping Centre and Sun Tin Wai Commercial Centre) and Cluster 7 (Cheung Wang Estate, Fu Tung Plaza and Yat Tung Shopping Centre).

​​Best Shopping Centre Award
The Gold Award of Best Shopping Centre Award went to Kam Tai Shopping Centre (left) while the Silver Award and Bronze Award went to Yu Chui Shopping Centre (middle) and Kwong Fuk Commercial Centre (right). Chung On Shopping Centre and Cheung Wang Estate received Merit Award.

​​Best Shopping Centre Award
The Gold Award of Best Shopping Centre Award went to Kam Tai Shopping Centre (left) while the Silver Award and Bronze Award went to Yu Chui Shopping Centre (middle) and Kwong Fuk Commercial Centre (right). Chung On Shopping Centre and Cheung Wang Estate received Merit Award.

​​Best Shopping Centre Award
The Gold Award of Best Shopping Centre Award went to Kam Tai Shopping Centre (left) while the Silver Award and Bronze Award went to Yu Chui Shopping Centre (middle) and Kwong Fuk Commercial Centre (right). Chung On Shopping Centre and Cheung Wang Estate received Merit Award.

​Best Service Ambassador Award
​(From the left)梁瑞萍(Shek Lei Shopping Centre Phase II)、羅少英(Cheung Wang Estate)、王婉玲(Yat Tung Shopping Centre)、張文蘭(Choi Yuen Plaza)、趙慧兒 (Kam Ying Court Shopping Centre)、盧錦玲(Hoi Fu Shopping Centre)、陳小英(Ming Tak Shopping Centre) were awarded as the Best Service Ambassadors.

The Most Touching Service Experience Award
​4 divisions are allowed to nominate a touching service experience to compete for the Most Touching Service Experience Award. The Link’s staff can vote for the award winner by cheering for the nominees after the nominees shared their experience in the ceremony. The benefited tenants and customers attended the ceremony also to show their support. The videos of the 4 service experience have been uploaded to the corporate website as recognition of their quality service. Representatives of Division 2 received the award in the ceremony.