The Link Management Limited (“The Link”) has won the Hong Kong Top Service Brand Awards 2010, organised by the Hong Kong Brand Development Council. The Link is the manager of The Link Real Estate Investment Trust ("The Link REIT", Hong Kong stock code: 823).
Ms Irene Fisher, Head of Property Management of The Link, said, “This is the first time The Link has been awarded The Top Service Brand Awards, which is a great encouragement to all of us. We will continue to enhance our property portfolio and management for providing better service to the Hong Kong community. We hope to bring about better business prospects to the tenants, excellent shopping and dining experience for customers and attractive returns for investors.”
The Link has upgraded 17 shopping centres and one fresh market, including its flagship shopping centre, Lok Fu Plaza, and centres that have recorded significant increases in patronage such as Wong Tai Sin Plaza, Lung Cheung Plaza, Siu Sai Wan Plaza in Chai Wan and Tai Yuen Market. Some centres have seen a fivefold increase in patronage. Another eight shopping centres will complete their asset enhancement projects, including popular tourist destination Stanley Plaza and Chuk Yuen Plaza in Kowloon.
The Link owns the largest property portfolio of retail centres and car parks in Hong Kong. It owns and manages 180 properties, including 150 shopping centres with fresh markets and car parks, dozens of cooked food stalls and standalone car parks. The properties are close to 40% of the population of Hong Kong. The Link has earned local and Asian acclaim for corporate social responsibility and brand building as well as its quality service and innovative environmental initiatives.
Drawing on its past experience, The Link has adopted various green measures to upgrade its shopping centres, such as the use of demolition robots and oil-pressure clamping machines; acoustic insulation materials on building hoardings to mitigate noise during construction; and water sprinkled on floors to minimise dust. A new idea at Siu Sai Wan Plaza in Chai Wan helped reduce construction waste by avoiding demolition of old structures, a cost-effective innovation that also helped protect the environment. To save energy, the revamped Stanley Plaza will install solar street lights, while other shopping centres will progressively change from air-cooled air-conditioning to water-cooled systems. All of these measures are designed to increase sustainability in both environmental and financial terms.
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