Best Managed Cluster Award
Cluster 12 (Kam Tai Shopping Centre, Chung On Shopping Centre and Kam Ying Court Shopping Centre) (Left) recorded drastic improvement in the round of Mystery Shopper Program and became the winner of this round. The Silver award and Bronze award went to Cluster 1 (Kwong Fuk Shopping Centre, Fu Shin Shopping Centre and Tai Wo Plaza) (Middle) and Cluster 6 (Yu Chui Shopping Centre, Kwong Yuen Shopping Centre and Wo Che Plaza) (Right) respectively. The Merit Award winners are Cluster 5 (Lung Hang Commercial Centre, Chun Shek Shopping Centre and Sun Tin Wai Commercial Centre) and Cluster 7 (Cheung Wang Estate, Fu Tung Plaza and Yat Tung Shopping Centre).