Link, the manager of Link Real Estate Investment Trust (Link REIT; Hong Kong stock code: 823), announced the expansion of Link Collect, its proprietary parcel pick-up and fulfilment service in Hong Kong, to three locations across its mall portfolio: Heng On Commercial Centre in Ma On Shan, Wan Tsui Shopping Centre in Chai Wan, and Wo Che Plaza in Sha Tin.
The initial pilot at Heng on Commercial Centre in April was well received by customers, highlighting growing demand for accessible and professionally managed parcel pick-up services in neighbourhood malls. Early insights also suggest the service supports Link’s tenants by encouraging additional in-mall spending among customers who use the service.
Building on the positive response at Heng On, Link expanded the service to Wan Tsui Shopping Centre in June and Wo Che Plaza this month, bringing convenient parcel collection closer to customers' daily routines. Link is assessing a further batch of community malls, with plans to expand the network within the year.
John Saunders, Link’s Executive Director and Chief Investment Officer said: "The growth of e-commerce is reshaping how customers engage with physical retail. Link Collect enables us to respond by adapting our mall spaces to evolving customer needs. By integrating parcel collection into our community malls, we aim to encourage more frequent visits, capture incremental demand and gain deeper insights into customer behaviour, supporting the ongoing optimisation of our portfolio and leasing strategy."
Link Collect operates in partnership with third-party e-commerce platforms and logistics providers. The service is currently focused on selected community malls where parcel pick-up options are limited.
For more information about Link Collect, please click here.
High-definition photos can be downloaded here.
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About Link Asset Management Limited
Link Asset Management Limited (Link) is a leading, independent, and fully integrated real estate investor and manager focusing on the APAC region. It manages Link Real Estate Investment Trust (Link REIT, Hong Kong stock code: 823), one of the largest REITs in Asia, and its real estate investment portfolio.
Link focuses on its strengths and track record in owning and actively managing malls and car parks in the key markets across Asia Pacific, namely Hong Kong, tier-one cities of the Chinese Mainland, Singapore and Australia. Link is also committed to developing new capital partnerships where Link may co-own and/or manage third party capital, as well as exploring value-add opportunities which provide further diversification and help to enhance returns and unitholder value.
Link aspires to be the trusted partner in APAC real estate sector for unitholders, capital partners, tenants, and the wider communities it serves.
For more information about Link, please visit https://www.laml.com.